Experience Decisioning
Experience Decisioning helps Frescopa to provide users with the right content at the right time. Frescopa has initiated a campaign to promote its offers based on user interest. When using the website, users will see a ribbon informing them about the current offers based on their interests, and when using the mobile app, they will see a banner with new offers.
Web:
Sandro opens the Frescopa website and sees a ribbon on the top showing the fallback offer.
Open the Frescopa website https://dsn.adobe.com/web/frescopa
Sandro joins the My Barista program and clicks the "Add to My Barista" button to subscribe.
Click the "Add to My Barista" button or navigate to https://dsn.adobe.com/web/frescopa/subscription to join the subscription.
Sandro now becomes the Barista subscriber and sees a new offer.
Mobile:
Sandro opens the Frescopa app and sees a banner encouraging him to join the My Barista program.
Sandro logs in to the mobile app with his email as he is already a subscriber.
Click on the profile icon on the top left and log in using the email [email protected]
If it's a new profile, he can click on the offer banner above and join the My Barista program.
Sandro, now see the updated offer on the app as he is a My Barista subscriber.
Customer Experience App
User logs into the customer experience app and sees a default offer.
User subscribes to the Barista plan and is presented with a new offer.
Campaign link for Web Usecase:
Campaign link for Mobile Usecase:
Campaign link for CX App Usecase:
