Live Demo Scenario
Prerequisites
- IMS Org: Adobe Demo System Shared
- Sandbox: Public Project Luma (VA7)
- Permissions: Public project users
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Set up the CX Enterprise Coworker Chat Context
Scenario Narrative
Luma is a fictitious retail company specializing in outdoor apparel, footwear, and lifestyle gear. At Luma, marketers are planning to launch personalized product recommendation campaigns by identifying high-value customers and easy-to-build workflows.
Prompts Summary
Below are the prompts used for the Luma CX Enterprise Coworker Chat demo:
Set the context window to:
- Sandbox: Prod - Public Project - Luma (VA7)
- Data view: [READ ONLY] DSN Retail Stream v2.0
PROMPTS | SKILLS |
|---|---|
Show me total product views in Luma for the last 60 days. | Data Insights Skill |
Show Week-over-Week (WoW) trend in product views in last 60 days, grouped by product categories. | Data Insights Skill |
Pull daily loyalty signup completions (loyalty.signups.step3) for the last quarter. | Data Insights Skill |
Why did loyalty signups drop off between step 2 and step 3? | Data Insights Skill |
Find all audiences that use the loyalty.tier field. | Audience Skill |
How much of these audiences changed over the last few days? Show me changes in percentage per audience. | Audience Skill |
Are there any overlap in above listed audiences? | Audience Skill |
Give me a size waterfall for Gold members who abandoned a cart. | Audience Skill |
Create an audience of Luma+ Gold and Platinum members | Audience Skill |
Show me list of live journeys in this instance. | Journey Skill |
How many of these live journeys use audience? | Journey Skill |
Which audiences are referred in these journeys? | Journey Skill |
How can I manage journey conflicts? | Journey Skill |
Show fallout report for Fall Yoga Re-engagement for Luma+ Loyalty | Journey Skill |
Create a journey toward the Luma - Loyalty Members - Gold or Platinum audience for a loyalty renewal promotion. Send 2 versions of an email based on a split of the audience by who is in the Loyalty Status Pending Renewal audience. After 3 days, profiles from both email treatments who have not renewed get a follow-up email. (Select "Luma - Loyalty Members - Gold or Platinum" audience and "Loyalty Status Pending Renewal" audience) | Journey Skill |
How's the Loyalty status nudge journey-Send Email Promotion experiment doing? | Experimentation Skill |
Select from "Related suggestions" at the bottom of response from experiment analysis. Choose: "Analyze the trends in conversion rates across these treatments" | Experimentation Skill |
Other Demo Assets
Learn more about other CX Enterprise Coworker Chat demo assets